Privacy Policy

This privacy statement sets out how will store and use information relating to you.  This applies to the entire web site. is a trading name of REM Design Ltd. is committed to respecting your privacy.  We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.

Security Information is committed to protecting your privacy.  We have taken all the essential measures to make sure that any information you give us remains private and secure and that your payment and registration information is processed with total confidentiality.  When you place an order online, your personal information and credit card information are encrypted using industry standard 2048 bit SSL on all communication with our site.  All credit card payments are secured by Transactor which meets the requirements of the PCI DSS security standards set out by the payment card industry such as Visa, Mastercard and American Express.  This means that we do not store credit card information on our servers or copy that information onto our site.

If you have any further questions about our credit card security policies, please contact us, we would be happy to help.

Note:  If you still have questions about shopping online, but want to enjoy the benefits of shopping at, email us on or phone us on 09 300-7243.  We are able to take phone orders and are happy to organise anything you require in this manner.  We are available Monday to Friday 9.30am - 4pm New Zealand Time (NZT).

What we collect

We collect the following information:

Where you order products, we will collect your name, contact and billing information and transaction details.

When you register with us to receive our monthly newsletter or details of offers or products we will collect your first and last name and your e-mail address.

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

To analyse the use of the website.

We may use the information to improve our products and services.

To send promotional e-mail about new products, special offers and services or other information for REM Design.

Who we share the information with and your choices

When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. 

If you wish to unsubscribe from email communications from, you can do so by clicking on the unsubscribe link at the bottom of any email received.


For information contact:

REM Design Limited

2C/1 Tika Street, Parnell, Auckland, New Zealand

Tel: +64-9-300-7243 or email

What if you think we have incorrect information or you would like a copy of the information we hold about you?  If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address.  We will correct any information which was found to be incorrect promptly.


Subscribe to REM Design Newsletter
REM Design New Products